Stainless Processing, Inc.

Customer services is more than a phrase at SPI...we care about the customer and we care about providing great service, everytime and all the time. We've been doing it for decades.

Credit Application

If you wish to establish an open account please contact our sales office for a credit application. Our terms for open accounts are net 30 days.

You can apply for an open account by downloading our credit application form:
Download our credit application HERE.

Complete the form and fax it to our office at [610] 384-7362. For your convenience, we also accept Visa, MasterCard and Discover. Please contact a sales representative for details on electronic payments.

Shipping

Stainless Processing, Inc. prides ourselves on quick turnaround and reliable delivery. We can arrange shipping thru UPS ground, various Less than a truckload (LTL) carriers and freight flatbeds for larger orders. Our shipping department shops many different carriers to secure the best rate for every order depending on date, size and region. Ask your Sales Representative which shipping method is right for your order.

Terms & Conditions

  1. All orders are accepted subject to sales and credit terms and conditions as published in the sellers order acknowledgement. Buyers acceptance of shipment constitutes unqualified acceptance of said terms and conditions.
  2. Sellers payment terms are net 30 days. After 30 days the account is overdue and will be charged a service charge of 1-1/2% per month, which is equal to 18% per annum. Upon buyer's failure to comply, seller may defer further shipment until all accounts are paid. If the financial viability of the buyer becomes unsatisfactory to the seller, cash payment or security satisfactory to the seller may be required before shipment.
  3. Any delivery schedule is based on our best estimate but we cannot accept liability in the event delivery is delayed beyond the scheduled date.
  4. STAINLESS PROCESSING, INCORPORATED shall not be liable for any failure to perform its obligations hereunder resulting directly or indirectly from or contributed to by acts of God, acts of Buyer, acts of civil or military authority, priorities, fires, strikes or other labor disputes, accidents, floods, epidemics, war, riot, delays on transportation, or other circumstances beyond the reasonable control of STAINLESS PROCESSING, INCORPORATED.
  5. Should customer fail to make payment in full within thirty days, Seller shall be entitled to reimbursement of any and all costs incurred in pursuing collection of the amount due to Seller, including but not limited to reasonable attorney fees and court costs. For the purposes of collecting the amount owed by Customer to Seller hereunder, Customer agrees that a reasonable attorney fee shall be $300.00 or 10% of the balance due Seller, whichever is greater.
  6. Buyer agrees, by accepting goods and/or services, to submit to the jurisdiction of any Court of Chester County Pennsylvania regarding any disputes that may arise between seller and buyer.

Warranty

All goods sold hereunder are sold as is. Buyer must give written notice of alleged defect or failure to conform to specifications within (10) ten days of receipt. Buyer must give seller reasonable opportunity to inspect material. Such material shall be repaired or replaced without charge, at seller's option.

The seller shall not be responsible for loss, damage, labor or expense directly or indirectly arising from the use of the material or from any other causes, its liability being expressly limited to the replacement or repair of defective material. Buyer must advise seller of any quantity discrepancy within 10 days of receipt of goods. Should material be returned to Stainless Processing, Inc., it must be shipped as class 50 freight. Any excess freight charges due to misclassification are the responsibility of the buyer.

The seller assumes no responsibility for seller's shop drawings, or for buyer's designs, drawings, plans or specifications. All goods including those produced to meet an exact specification, shall be subject to mill practice as to:

  1. Dimension, weight, straightness, flatness, section, composition, and mechanical properties.
  2. Normal variations in surface, internal conditions, and quality.
  3. Deviations from tolerances and variations consistent with practical testing and inspection methods.

The order represented by this acknowledgment cannot be cancelled, or modified by the buyer in whole or in part, nor shall releases be held up by the buyer after the steel is in process. Except, with the seller's consent, and then only upon terms to be agreed upon which shall include protection of the seller against all loss.

Carriers are responsible for materials lost or damaged in transit. In case of loss or damage in transit buyer must sign bill of lading conditionally and notify seller immediately in writing in order to substantiate formal claim when presented.

No warranty, express or implied, is made in connection with the sale of any material supplied by seller. This warranty is in lieu of all other express or implied warranties, guarantees, obligations and liabilities of seller, including any implied warranty of merchantability or fitness for any particular purpose. Seller does not assume, nor does it authorize any person to assume, on its behalf, any other warranty, guarantee, obligation, or liability.

Privacy Policy

SPIUSA.com and Stainless Processing, Inc. are committed to respecting the privacy rights of website visitors. The following policy describes how we collect, protect and use information we receive from website visitors.

INFORMATION COLLECTION
We collect information from you when you complete our contact / request a quote form on our site, subscribe to our newsletter list, place an order or respond to a survey or communication such as e-mail. When ordering, subscribing to our newsletter list or contacting us, we may ask you for your name, e-mail address, mailing address, daytime phone number, credit card information or other information. You may, however, visit our site anonymously without providing this information. Like many websites, we may or may not use "cookies" to enhance your experience and gather information about visits to our websites. We also receive and store Analytics data and other information about visits to our websites. This information is used to analyze and improve the website experience.

We may use the information we collect from you when you complete our contact / request a quote form, subscribe to our newsletter list, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To administer a contest, promotion, survey or other site feature.
• To distribute SPIUSA.com and Stainless Processing, Inc. news, events and service updates via email.

SPIUSA.com and Stainless Plate Products, Inc's marketing email blasts conform to the U.S. CAN-SPAM Act and include the ability to immediately unsubscribe. If you would like to Unsubscribe from our distribution list, please click HERE or email abuse@spiusa.com to be removed from our list.

INFORMATION PROTECTION & DISCLOSURE
 We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.

SPIUSA.com and Stainless Processing, Inc. does not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include SPIUSA.com and Stainless Processing, Inc. or subsidiaries. It also does not include website hosting partners and other parties who assist us in operating our website, conducting SPIUSA.com and Stainless Processing, Inc.'s business, or servicing you, so long as those parties agree to keep this information confidential. You have the right to request the information we have on file for you at any time. You also have the right to request that we delete the information we have on file for you at any time. Please email sales@spiusa.com to request your information for review or deletion.

POLICY CHANGES
 If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on July 29, 2014.

QUESTIONS & FEEDBACK
 We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to sales@spiusa.com.

TERMS AND CONDITIONS
 This site is operated by SPIUSA.com and Stainless Processing, Inc.. Please note, that when you enter any sub-sites accessible through SPIUSA.com, such sub-sites may be operated by different entities with their own privacy policies specific to those sites. We encourage you to read the privacy policies.

YOUR CONSENT
 By using our site, you consent to our privacy policy.

 

Not Sure Where to Start? Call (800)345-8126 or, Contact Us
HERE.

Stainless Processing, Inc.
Stainless Processing, Inc.
 200 Waverly Blvd., Coatesville, PA 19320
Phone: (800)345-8126 ■ (610)384-1278

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Stainless Processing, Inc.
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